Due to maintenance operation, the service Optimize will be unavailable during the specified time frame:

• Start Date:  07 December 2023, 7:00 +0 UTC
• Estimated Duration: 1d
• Estimated Time Range: 07 December 2023, 7:00 +0 UTC - 08 December 2023, 7:00 +0 UTC

This maintenance operation aims at deploying a new version of Optimize.
On this date, please do not connect to the application nor try and upload data until you have received the notification the application is available.

We will publish the Release Note of this new version on the Optimize Support Portal before the completion of this deployment.

Dear Valued Customers,

We will be performing scheduled maintenance on our redundant firewalls at our Toronto datacenter. Due to their redundancy we do not expect an outage, though their could be some observed latency for a very short period as we switch between the primary and secondary firewall devices.

• Start Date:  27 November 2023, 15:00 +0 UTC
• Estimated Duration: 3h
• Estimated Time Range: 27 November 2023, 15:00 +0 UTC - 27 November 2023, 18:00 +0 UTC

If you have any questions, please feel free to create a support ticket:

https://www.navblue.aero/support/

ADOC, N-Crew Planning, Nsight, N-Tracking, Optimize Maintenance Operation is starting now.

Expected service back to Normal: Approximately 3h Minutes

ADOC, N-Crew Planning, Nsight, N-Tracking, Optimize maintenance operation is now complete! The service is back to normal.

There were no problems reported during the upgrade process.

Feel free to run some tests and if any issues are found, please log a support ticket on www.navblue.aero/support.

Optimize is currently unavailable.

This issue is under investigation by our expert team in order to recover a normal situation as soon as possible.

We have thus turned Optimize into maintenance mode to investigate this issue.

The Optimize incident has now been resolved! The service is back to normal.

 We thank you for your patience while we had the issues sorted.

We took the opportunity for this incident to deploy some fixes in a new version.
Please refer to the Release Note on the Support Portal for all the details about the fixes.

Due to maintenance operation, the service Optimize will be unavailable during the specified time frame:

• Start Date:  05 July 2023, 06:00am +0 UTC
• Estimated Duration: 2d
• Estimated Time Range: 05 July 2023, 06:00am +0 UTC - 07 July 2023, 08:00am +0 UTC

This scheduled maintenance will bring administrative components upgrade and data processing enhancements.

We would like to confirm that the maintenance successfully completed. All Optimize services are up and running.

Due to maintenance operation, the service Optimize will be unavailable during the specified time frame:

• Start Date:  31 January 2023, 0:00 +0 UTC
• Estimated Duration: 4320 Minutes (3 open days)
• Estimated Time Range: 31 January 2023, 0:00 +0 UTC - 03 February 2023, 0:00 +0 UTC

This scheduled maintenance is an upgrade of the Optimize database to a supported version on AWS platform.

Optimize maintenance operation is now complete! The service is back to normal.

There were no problems reported during the upgrade process.

Feel free to run some tests and if any issues are found, please log a support ticket on www.navblue.aero/support.