Dear Valued Customers,

We will be performing scheduled maintenance on our redundant firewalls at our Toronto datacenter. Due to their redundancy we do not expect an outage, though their could be some observed latency for a very short period as we switch between the primary and secondary firewall devices.

• Start Date:  27 November 2023, 15:00 +0 UTC
• Estimated Duration: 3h
• Estimated Time Range: 27 November 2023, 15:00 +0 UTC - 27 November 2023, 18:00 +0 UTC

If you have any questions, please feel free to create a support ticket:

https://www.navblue.aero/support/

ADOC, N-Crew Planning, Nsight, N-Tracking, Optimize Maintenance Operation is starting now.

Expected service back to Normal: Approximately 3h Minutes

ADOC, N-Crew Planning, Nsight, N-Tracking, Optimize maintenance operation is now complete! The service is back to normal.

There were no problems reported during the upgrade process.

Feel free to run some tests and if any issues are found, please log a support ticket on www.navblue.aero/support.

Dear Valued N-Tracking Customers,

As previously communicated, NAVBLUE is migrating to using AWS virtual servers for the N-Tracking product. 

The URL for the new AWS server is below and you may begin using this immediately:
 
https://prod.ntracking.vmc.navblue.cloud

Credentials used to login to the system will remain the same.

Both systems will be accessible until WEDNESDAY September 27th 2023 at 1300z when the Lumen N-Tracking server will be shutdown.

For customers with an ACARS message bridge integration, this functionality is now available on the AWS server.

You may log a Support ticket or contact your Customer Success Managers for any questions or assistance you may have about this transition to the AWS Virtual Server.

NAVBLUE AWS Transition Team

Due to N-Tracking Upgrade to the 23.6 Release, the service N-Tracking will be unavailable during the specified time frame:

• Start Date:  11 July 2023, 14:30 +0 UTC
• Estimated Duration: 30m
• Estimated Time Range: 11 July 2023, 14:30 +0 UTC - 11 July 2023, 15:00 +0 UTC

N-Tracking system upgrade is starting now.

Expected service back to Normal: Approximately 30m Minutes

N-Tracking is now complete! The service is back to normal.

There were no problems reported during the upgrade process.

Feel free to run some tests and if any issues are found, please log a support ticket on www.navblue.aero/support.

Due to 3rd Party Upstream Provider Maintenance , the service N-Tracking will be unavailable during the specified time frame:

Dear Valued Customers,

*Please note this only affects customers who consume space-based ADS-B data.

Details: Please be aware that on June 9 between 18:00 and 18:30 UTC, our upstream provider has scheduled maintenance.  Although we do not expect any impact, we are informing customers out of caution.

Please note that this maintenance will not impact terrestrial ADS-B data.

• Start Date:  09 June 2022, 18:00 +0 UTC
• Estimated Duration: 30 Minutes
• Estimated Time Range: 09 June 2022, 18:00 +0 UTC - 09 June 2022, 18:30 +0 UTC

N-Tracking 3rd party maintenance operation time during is now over. Their service is back to normal.

Please let us know if you experience any issues.  You should have not had any interruption during this time.

Regards,

NAVBLUE