Dear Nsight customers,
NAVBLUE hereby informs you that the below Nsight related articles have been transferred to the Forum section of the Nsight Support Portal:
This will allow you to follow these topics and receive notifications when we perform an update.
Please feel free to share this information with whom it may concern.
Thank you and best regards,
The Nsight team
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Please do not reply to this email.
Need Help? Go to our NAVBLUE support portal!
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This message only applies if you are uploading WQAR data containing raw.tag files.
Dear Nsight Customers,
We would like to inform you that an issue related to raw.tag files has been identified.
When uploading WAQR data containing raw.tag files, the events' time stamp is erroneously identified in 2022 instead of 2023.
Pending we can deploy a fix to this issue, please systematically remove all raw.tag files from your data before uploading the data.
If you have already uploaded your data including raw.tag files, please open a ticket on the NAVBLUE Support Portal.
The Nsight Release Note has been updated accordingly.
Best regards,
The Nsight Team
Dear Nsight Customers,
We would like to inform you that following a technical issue, the flights uploaded between the 07th of October and the 09th of October have not been processed.
This technical issue has been fixed already.
If you have uploaded flight data between the 07th of October and the 09th of October, and that these flights are not available in Nsight, please upload these flights again.
If you face any technical issue, or if these flights are still missing on your end, please raise a ticket on the NAVBLUE Support Portal.
Best regards
The Nsight Team
Dear Valued Customers,
The N-FP Release 23.3 is available for install Production Bookings.
Dates: October 24th to October 27th Inclusive
Times: 07:15z to 21:00z
Calendly Link:
https://calendly.com/navblue-scheduling/navblue-n-fp-23-3-prod-system-upgrade?month=2023-10
Regards,
Debbie Morgan
Customer Success Manager, America's
Dear Valued N-Crew Customers,
The 23.3 Release has now been certified and available to be installed on your UAT systems for testing.
Date: Week of October 2nd and 9th,
Times: 07:15Z to 21:15Z
Calendly Link:
https://calendly.com/navblue-scheduling/n-crew-pbs-uat-system-upgrade-23-3-release
Regards,
Debbie Morgan
Customer Success Manager, America's
Dear Valued Customers We need you to Upgrade at your Earliest Convenience to the N- Flight Planning Program Release Version 23.1.
The 23.3 Release is certified and customers have already been testing this new release on the UAT system.
Please put a Support Ticket into our system and request your date and time for this upgrade.
We must have a minimum of 3 business days notice and we only do the installs Monday - Friday from 07Z to 21Z
Regards,
Navblue
Dear Valued N-Tracking Customers,
As previously communicated, NAVBLUE is migrating to using AWS virtual servers for the N-Tracking product.
The URL for the new AWS server is below and you may begin using this immediately:
https://prod.ntracking.vmc.navblue.cloud
Credentials used to login to the system will remain the same.
Both systems will be accessible until WEDNESDAY September 27th 2023 at 1300z when the Lumen N-Tracking server will be shutdown.
For customers with an ACARS message bridge integration, this functionality is now available on the AWS server.
You may log a Support ticket or contact your Customer Success Managers for any questions or assistance you may have about this transition to the AWS Virtual Server.
NAVBLUE AWS Transition Team
Dear Valued NFP Customers,
The NFP 23.3 Release is ready for upgrades to customer UAT systems.
You can schedule your upgrade from August 29th through September 8th 2023 (07:00Z to 21:15Z) Tuesdays to Fridays.
September 4th is a statutory holiday therefore not installs will be done this day.
Below is the Calendly link to book your upgrade:
https://calendly.com/navblue-scheduling/navblue-n-fp-23-3-production-system-upgrade
For those customers that have not booked their upgrades for the 23.1 Release please do so ASAP.
Regards,
Navblue
Dear Nsight Customers,
Nsight is the new single platform to collect, decode and analyze your Flight data, monitor trends, but also to create safety analyses and dashboards. Nsight was launched at the beginning of 2023.
How Nsight is developed:
NAVBLUE follows SAFe framework to organize product development and drumbeat: product backlog, which contains the list of potential features, is prioritized taking into account customer feedback. In addition, as per Agile Manifesto, collaboration with different Airlines, with Airbus and with our team of experts from Flight Operations, Training and Safety domains is at the heart of the development.
Next steps of the Nsight product:
Aircraft Configuration Profiles (ACPs):
NAVBLUE is continuously upgrading and customizing the configuration profiles of our analysis core based on customer feedback and customization requests.
General Bug Fixing and Improvements Information:
NAVBLUE is continuously investigating bugs our software can face. Next release will solve some of the bugs detected with the application as well as introduce a first performance improvement to both the Flight Replay page and the List & Trace page.
You are welcome to report any issue you may face raising a ticket via the support portal. All tickets are considered and monitored to help prioritize the next development steps and improvements to perform.
In the meantime, the support team is happy to assist you by setting up a dedicated call.
De-identification V1:
As per regulatory requirements on national and international levels, airlines need to have in place a process that enables data de-identification and anonymization. As a first step, we are working on allowing the de-identification of the data.
Enhancing Data-upload V1:
The data uploading and processing in Nsight is being improved. The main points identified and to be tackled are:
Reduce extensive and potentially frustrating actions by the users
Manage the data once uploaded (e.g. duplicate files)
Performance issues
Data anonymization and Enhancing data upload V2:
As per regulatory requirements on national and international levels, airlines need to have in place a process that enables data de-identification, anonymization and destruction after a given period of time. EASA recommends 6 months until de-identification and complete destruction after 5 years. The finalized feature will enable the setup of workflows based on a pre-defined data management policy.
This is information is now available on the Nsight Support Portal. It will be periodically updated.
Shall you need further information, please feel free to reach out to us by opening a ticket on the Support Portal.
Best regards,
The Nsight Team
Dear Valued NFP Customers,
The Navblue NFP Production System Upgrades can now be booked from:
Dates: June 26th 2023 to June 30th 2023 Inclusive
Time: 07:00Z to 21:15Z
Calendly Link to book your upgrade:
Regards.
Debbie Morgan
Senior Customer Success Manager, America's