Due to maintenance operation, the service ADOC will be unavailable during the specified time frame:

• Start Date:  07 December 2023, 8:00 +0 UTC
• Estimated Duration: 1h 30m
• Estimated Time Range: 07 December 2023, 8:00 +0 UTC - 07 December 2023, 9:30 +0 UTC

Should any of your colleague also need to receive notification such as this, please submit a ticket in NAVBLUE Support Portal

Thank you for your understanding.

The NAVBLUE support team.

Due to maintenance operation, the service Optimize will be unavailable during the specified time frame:

• Start Date:  07 December 2023, 7:00 +0 UTC
• Estimated Duration: 1d
• Estimated Time Range: 07 December 2023, 7:00 +0 UTC - 08 December 2023, 7:00 +0 UTC

This maintenance operation aims at deploying a new version of Optimize.
On this date, please do not connect to the application nor try and upload data until you have received the notification the application is available.

We will publish the Release Note of this new version on the Optimize Support Portal before the completion of this deployment.

Due to N-Crew UAT Hosted Upgrade to the 23.5-4 Release, the service N-Crew Planning - NAVBLUE hosted will be unavailable during the specified time frame:

• Start Date:  29 November 2023, 12:00 +0 UTC
• Estimated Duration: 1h
• Estimated Time Range: 29 November 2023, 12:00 +0 UTC - 29 November 2023, 13:00 +0 UTC

N-Crew Planning - NAVBLUE hosted system upgrade is starting now.

Expected service back to Normal: Approximately 60 Minutes

We are still performing the N-Crew Planning - NAVBLUE hosted Maintenance Operation. 

We will keep you updated in 30 minutes or sooner if completed.

N-Crew Planning - NAVBLUE hosted system upgrade to version XX.XX is now complete! The service is back to normal.

There were no problems reported during the upgrade process.

Feel free to run some tests and if any issues are found, please log a support ticket on www.navblue.aero/support.

Dear Valued Customers,

We will be performing scheduled maintenance on our redundant firewalls at our Toronto datacenter. Due to their redundancy we do not expect an outage, though their could be some observed latency for a very short period as we switch between the primary and secondary firewall devices.

• Start Date:  27 November 2023, 15:00 +0 UTC
• Estimated Duration: 3h
• Estimated Time Range: 27 November 2023, 15:00 +0 UTC - 27 November 2023, 18:00 +0 UTC

If you have any questions, please feel free to create a support ticket:

https://www.navblue.aero/support/

ADOC, N-Crew Planning, Nsight, N-Tracking, Optimize Maintenance Operation is starting now.

Expected service back to Normal: Approximately 3h Minutes

ADOC, N-Crew Planning, Nsight, N-Tracking, Optimize maintenance operation is now complete! The service is back to normal.

There were no problems reported during the upgrade process.

Feel free to run some tests and if any issues are found, please log a support ticket on www.navblue.aero/support.

Due to N-Crew PBS Hosted Production System Upgrade to 23.3-8 Release, the service N-Crew Planning - NAVBLUE hosted will be unavailable during the specified time frame:

• Start Date:  27 November 2023, 8:00 +0 UTC
• Estimated Duration: 1h
• Estimated Time Range: 27 November 2023, 8:00 +0 UTC - 27 November 2023, 9:00 +0 UTC

N-Crew Planning - NAVBLUE hosted system upgrade is starting now.

Expected service back to Normal: Approximately 1h Minutes

N-Crew Planning - NAVBLUE hosted maintenance operation is now complete! The service is back to normal.

There were no problems reported during the upgrade process.

Feel free to run some tests and if any issues are found, please log a support ticket on www.navblue.aero/support.

Due to an issue found during the testing phase of this new version, the maintenance operation, initially planned 23rd of October, is now shifted to below schedule. The service Nsight will thus be unavailable during the specified time frame:

• Start Date:  30 October 2023, 6:00 +0 UTC
• Estimated Duration: 1d
• Estimated Time Range: 30 October 2023, 6:00 +0 UTC - 31 October 2023, 6:00 +0 UTC

This maintenance operation aims at deploying a new version of Nsight.
On this date, please do not connect to the application nor try and upload data until you have received the notification the application is available.

We will publish the Release Note of this new version on the Nsight Support Portal before the completion of this deployment.

Nsight maintenance operation is now complete! The service is back to normal.

There were no problems reported during the upgrade process.

Please ensure that you clear your Web browser cache before connecting back to Nsight.

The Release Note for this new version is available on the Nsight Support Portal.

Feel free to run some tests and if any issues are found, please log a support ticket on www.navblue.aero/support.

Due to maintenance operation, the service ADOC will be unavailable during the specified time frame:

• Start Date:  19 October 2023, 7:00 +0 UTC
• Estimated Duration: 3h
• Estimated Time Range: 19 October 2023, 7:00 +0 UTC - 19 October 2023, 10:00 +0 UTC

ADOC maintenance operation is now complete! The service is back to normal.

There were no problems reported during the upgrade process.

If any issues are found, please log a support ticket on www.navblue.aero/support.

Due to maintenance operation, the service ADOC will be unavailable during the specified time frame:

• Start Date:  07 September 2023, 8:00 +0 UTC
• Estimated Duration: 2h 30m
• Estimated Time Range: 07 September 2023, 8:00 +0 UTC - 07 September 2023, 10:30 +0 UTC

ADOC maintenance operation is now complete! The service is back to normal.

There were no problems reported during the upgrade process.

Feel free to run some tests and if any issues are found, please log a support ticket on www.navblue.aero/support.

We would like to inform you that the maintenance operation initially scheduled on Nsight on the 28th of August 2023 is postponed to the below time frame:

• Start Date:  05 September 2023, 6:00 +0 UTC
• Estimated Duration: 1d
• Estimated Time Range: 05 September 2023, 6:00 +0 UTC - 06 September 2023, 6:00 +0 UTC

This maintenance operation aims at deploying a new version of Nsight, including some architectural changes that prevent from using the application.

On this date, please do not connect to the application nor try and upload data until you have received the notification that the application is available.

We will publish the Release Note of this new version on the Nsight Support Portal before the completion of this deployment.

Nsight maintenance operation is now complete! The service is back to normal.

There were no problems reported during the upgrade process.

Nsight 23.3.2 includes an enhanced SFTP data upload process.

This may require process updates on your side.

Please refer to the FAQ How to Upload Data in Nsight for more details.

For more details about this new Nsight version, please refer to the Release Note on the Support Portal.

Feel free to run some tests and if any issues are found, or if you require any assistance, please log a support ticket on www.navblue.aero/support.

Due to maintenance operation, the service Nsight will be unavailable during the below specified time frame:

• Start Date:  24 July 2023, 6:00 +0 UTC
• Estimated Duration: 1d
• Estimated Time Range: 24 July 2023, 6:00 +0 UTC - 25 July 2023, 6:00 +0 UTC

This maintenance operation aims at deploying a new version of Nsight.
On this date, please do not connect to the application nor try and upload data until you have received the notification the application is available.

We will publish the Release Note of this new version on the Nsight Support Portal before the completion of this deployment.

Nsight maintenance operation is now complete! The service is back to normal.

There were no problems reported during the upgrade process.

You may find what's new and what has been corrected in the Nsight Release Note on the Support Portal.

Feel free to run some tests and if any issues are found, please log a support ticket on www.navblue.aero/support.